Privacy Policy

Last updated:

This Privacy Policy explains how Fitnessflushing Ltd ("we", "us", "our") collects, uses and protects personal data in accordance with UK GDPR and the Data Protection Act 2018.

1. Information we collect

We collect personal data in the following ways:

Order form: name and telephone number, submitted when you place an order.
Contact form: name, email address and message content.
Automatically: browser type, IP address, pages visited and approximate location - via cookies and analytics tools, subject to your consent preferences.

2. How we use your information

To process and confirm your order by telephone
To arrange delivery and handle returns
To respond to enquiries sent via our contact form
To measure website performance (analytics, with consent)
To deliver relevant advertising (marketing cookies, with consent)

3. Legal basis for processing (UK GDPR Article 6)

Contract (Art. 6(1)(b)): processing your order and arranging delivery.
Legitimate interests (Art. 6(1)(f)): responding to enquiries, site security.
Consent (Art. 6(1)(a)): analytics and marketing cookies, where you have opted in via our cookie banner.

4. Sharing and disclosure

We do not sell your personal data. We may share it with courier services for delivery purposes, and with third-party technology providers (Google Analytics, Google Ads) where you have given consent. All processors are bound by appropriate data processing agreements.

5. Data security

We use HTTPS encryption for all data in transit. Access to personal data is restricted to authorised personnel only. We take reasonable technical and organisational measures to protect your information.

6. Your rights

Under UK GDPR you have the right to:

Access the personal data we hold about you
Rectify inaccurate data
Request erasure of your data ("right to be forgotten")
Object to processing based on legitimate interests
Data portability (where processing is by automated means and based on consent or contract)
Withdraw consent at any time (for consent-based processing)
Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

To exercise any of these rights, contact us at info@fitnessflushing.world.

7. International transfers

Some of our third-party providers (including Google) may process data outside the UK. Where this occurs, appropriate safeguards are in place in accordance with UK GDPR transfer rules, including the UK International Data Transfer Agreement (IDTA) or equivalent adequacy decisions.

8. Data retention

Order records are retained for 7 years to comply with UK tax and accounting obligations. Contact form submissions are deleted within 12 months. Analytics data is retained for up to 26 months.

9. Children's privacy

Our website and products are intended for adults aged 18 and over. We do not knowingly collect personal data from children.

10. Third-party services

We use the following third-party services which may process data about you:

Google Analytics: website usage statistics (requires consent).
Google Ads (Conversion Tracking & Remarketing): advertising measurement and remarketing (requires consent). Implemented via Consent Mode v2.
Google Maps: embedded map on our contact page. Google's privacy policy applies.

11. Cookies

We use cookies to operate the site and, with your consent, to measure usage and show relevant advertising. For full details, please read our Cookie Policy.

12. Updates to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Continued use of the site after an update constitutes acceptance of the revised policy.

13. Contact

Fitnessflushing Ltd
47 Cavendish Road, Leeds, LS8 2DT, United Kingdom
Email: info@fitnessflushing.world
Tel: +44 20 3947 8812

To make a complaint to the UK data protection authority: Information Commissioner's Office (ICO), Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF - ico.org.uk